Privacy Policy
This Privacy Policy for this web site describes how your personal information is collected, used, and shared when you visit site pages, fill out a contact form, or submit a request via www.philipshawbova.com (the Site).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse and interact with the Site, we collect information about the individual web pages you view, as well as what websites or search terms referred you to the Site. We collect this information using technologies including “Log files” that track actions occurring on the Site; and “Cookies” which are data files placed on your device or computer and often include an anonymous unique identifier.

As well, when you contact us or send requests through the Site contact form, we collect certain information that you provide, including your name, email address, phone number and general information you might choose to add about your audio project - all of which we refer to as “Order information”.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to respond to scheduling requests and to prepare for studio bookings. Additionally, we use this information for the activities listed below. We will also process your information to facilitate payments.
  • Communicate with you
  • Screen our orders for potential risk or fraud
  • Prepare work order forms and estimates
  • Create and send invoices, and facilitate payments
SHARING YOUR PERSONAL INFORMATION
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill work orders or contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at team @ philipshawbova.com.